Posts Tagged ‘Ellen Clifford’

Ellen Clifford of DPAC Attacks DWP and the Renewed Contracts to Atos and Capita

June 17, 2018

This is another short video from RT. It’s just over five minutes long, and is an interview with Ellen Clifford of Disabled People Against Cuts on the renewal of the contracts given to Atos and Capita to continue assessing disabled people’s benefit claims.

The interviewer states that the two outsourcing companies have been criticised for failing to meet targets and disabled people themselves through incorrectly assessing them as fit for work. 100,000 people have so far had the decisions against them overturned on appeal. The Labour and Liberal parties have called on the work to be taken back in house by the state.

The government, however, has released a statement, which runs as follows

The quality of assessment has risen year on year since 2015, but one person’s poor experience is one too many. We’re committed to continuously improving assessments, and have announced we’re piloting the video recording of PIP assessments with a view to rolling out this widely.

Clifford states that Capita and Atos have had their contracts extended only for two years, but that’s two years too long. They want this profiteering by the outsourcing companies to end. She also makes the point that one of the major complaints they hear about the assessments is dishonesty – or lies – by the company, and this is at such a rate that it cannot be coincidence. The current rate for decisions being overturned on appeal is 69 per cent. The interviewer asks if there is a chance that the process could be improved in the next two years. Clifford replies that over the past few years the government has announced that they’re changing and improving the scheme, but this is just tinkering around the edges. What is needed is a fundamental overhaul of the system, which is based on a model of disability that DPAC would not advocate. She hopes that the videoing of assessments will lead to more transparency, and DPAC will be watching this very carefully.

The interviewer also states that the majority of people are satisfied with the assessment process, and looking at the number of appeals against the positive cases, wonders if the issue isn’t being politicised. Clifford states that while the percentage of bad decisions may be small, they still affect millions of people, and so are statistically high. She says that anyone who works in the welfare sector or disability is inundated with cases from people, who have been turned down when they genuinely need that money. The interviewer asks her if she sees a glimmer of hope. She states that they see a government under pressure, experiencing market failure in this area. She states that DPAC also wants the assessments to be taken back in-house. They need to keep the pressure up. The assessments need to be taken back in-house and the whole system given a radical overhaul.

Everything Ellen Clifford says in this interview is exactly true. I’ve personally experienced Atos lying about my assessment and health, when they assessed me for incapacity benefit several years. And this was overturned on appeal. And when blogging about this issue, Mike and I, and many other left-wing bloggers, have received posts from commenters telling us how they were also wrongly assessed by the outsourcing companies to prevent them claiming benefits. Whistleblowers from inside the companies and DWP have come forward, stating that the government has set targets for the number of people, whose claims are to be rejected. I’ve reblogged a number of pieces, including videos about this. The fault lies with the DWP. And Kitty S. Jones has also described extensively on her blog how the DWP’s model of disability was produced by an American researcher working for Unum, one of the private medical insurance companies. They won the ear first of Peter Lilley, and then Blair and New Labour. The model assumes that people are malingering, and has been scientifically discredited. Nevertheless, this model is still used by the DWP.

The current system is a disgrace. It is, as Clifford states, all about throwing people off benefit. And despite its promises, all the so-called improvements introduced by the Tories are nothing but tinkering at the edges. When the Tories haven’t promised something more ominous. When they talked about cutting the rate of appeals, what they intended to do was not make the assessment process more honest, so that disabled people could claim benefit more easily, but actually making the conditions for being assessed as disabled more difficult, so that fewer people would be assessed as disabled, but could not successfully appeal against the decision because it followed the new, harsher conditions.

The whole process needs to be taken back in-house, and a radical overhaul done, with a view not to throwing disabled people off benefit, so that greedy multi-millionaires can enjoy another tax cut, but to make sure they genuinely have the welfare support and money they deserve and need.

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