Dirty Tricks Used by Jobcentres to Get People Sanctioned: New Appointments Made at Last Minute

Groovmistress posted this comment on Tom Pride’s piece about the Jobcentre sanctioning a young woman simply because she was pregnant.

The whole set-up in the Jobcentres is geared to putting the “client” in their place, making them feel inferior and, in my experience, the “officers” take pleasure in acting the role of strict headteacher (“stand there”, “don’t cross the line”, “don’t answer back” etc) doling out punishment at any opportunity. Many of these “officers” are not highly trained professionals (I have known a few personally) and quite obviously relish their power. They are not there to help us, their mission seems to be to do whatever they can to sanction, disallow a claim or just make our lives very difficult.

I was once sanctioned and money stopped, because I “missed an appointment”. I had an appointment at the jobcentre for 1pm on a Monday. On the Saturday before I received a letter confirming the appointment. However, as I was about to leave home I noticed that the time given in the letter was 11am. Obviously I assumed an error had been made somewhere so telephoned to explain but was told that the 11am appointment was an extra one they had made at short notice. When I pointed out that this was confusing the chap replied that it was a deliberate ploy to “catch people out” and something they did regularly!

Needless to say, I was too late for the first appointment. This resulted in loss of 2 weeks benefit, no discussion and when I, naturally, became upset and protested, I was forcibly removed by security guards.
I am a 60 year old woman by the way.

Groovmistress is certainly not alone in her experience of being ordered about and humiliated by the little Hitlers at the Jobcentre. This is part and parcel of the DWP’s strategy of ‘less eligibility’ and making the actual process of signing on so unpleasant and humiliating that people refuse to do so.

What is particularly remarkable and disgusting is the way the Jobcentre changed the time of her appointment, after an agreement had been made, as they themselves had the gall to confess, with the deliberate intention of catching people and getting them sanctioned.

It just confirms what very many other people have remarked on, that the Jobcentre appears determined to use any means, no matter how low, to throw those who need it off benefits.

As for her forcible removal by security guards, it is also disgusting that physical force should be used on a sixty year old woman. Alas, I am not surprised, however. I can remember one whistleblower from the Jobcentre/ DWP stating that they would bully and sanction the timid, weak and unprotesting because they could get away with it. Those likely to cause much more of a stir and be a threat to their physical safety, such as, and this is the example they used, ‘a six-foot brickie’, would not have their benefit stopped.

As for the staff at Jobcentres not, in general, being highly trained professionals, I’ve also heard about that from former civil servants, who had the job of training them. I understood that it used to take about a year to properly train staff in former benefits agency, and even then they were not fully trained. Now the time spent in training them is 13 weeks. This explains how they are both callous and incompetent.

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7 Responses to “Dirty Tricks Used by Jobcentres to Get People Sanctioned: New Appointments Made at Last Minute”

  1. untynewear Says:

    Reblogged this on UNEMPLOYED IN TYNE & WEAR.

  2. A6er Says:

    Reblogged this on Britain Isn't Eating.

  3. Mark Catlin Says:

    Reblogged this on markcatlin3695's Blog.

  4. stewilko Says:

    Reblogged this on stewilko's Blog and commented:
    Yet again the DWP showing its ugly head. Makes me sick

  5. prayerwarriorpsychicnot Says:

    And if they hadn’t put the pension age back she would have been on a pension. Something for all of us coming up to retirement to look forward to. (eg stop work to care for someone, that person dies, too young for your pension, employers don’t want you – thrown off benefits). Of course, if you die, they save the pension.

  6. prayerwarriorpsychicnot Says:

    Reblogged this on Citizens, not serfs.

  7. Trevor Says:

    So they admit they wouldn’t attempt to sanction a “six-foot brickie” but have no scruples whatsoever about doing precisely that to defenceless claimants like this sixty-year-old lady.

    Cowards as well as callous bastards.

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